Why Dynamic Guidance is relevant for your business
In need of support you can connect with a technician using Dynamic Guidance to start a shared video stream of what your veiw. When problem arise you will get instant support and possibly preventing the problem from accuring again. With collaboration of video and augmented reality interface it will feel like the technician is right beside you. You will also get improved response time from the technician when there is no travel time needed.
Digitalization and the increasing need for remote work is moving the industry towards new technology such as augmented reality.
Benefits
The software is easy to use and hardware and software independent. You don’t need to install anything to get access to the service. You only need a smart device with a camera.
Please note:
The service requires internet connection through 4G or wi-fi